Find solutions to your current foot condition


Frequently Asked Questions

All ages can benefit from an orthotic if they are recommended and required. Custom orthotics can help with foot pain, calluses, and ulcers. A thorough assessment can help determine if a foot orthotics will assist you.

The clinician will take a thorough medical history including current symptoms, pain level and previous injuries, then they perform a gait analysis where they watch you walk and assess the movement of your lower limbs. The clinician will also evaluate your range of motion, perform strength testing or functional testing, and finally give their recommendations/clinical impressions as to the cause of your discomfort and the best treatment.

If possible it is best to wear comfortable clothes that can be rolled up past your knees so that the clinician can see how your knee, ankle, and feet move as you walk.

An assessment typically takes around 45 minutes to an hour.

Most plans cover Custom Foot Orthotics in part or in full. It is best to call your insurance company to find out specific details. We provide direct billing for Greenshield.

The pick up/ fitting appointment typically takes 15-30 minutes. This includes fitting your footwear, orthotics, and education regarding orthotic break in and compression sock/brace care.

The break in process can take up to two weeks of increasingly gradual wear. Start by wearing your orthotic for one hour the first day then increasing by an hour each day until you are able to wear them for a full day. If you are having pain or the orthotic does not feel comfortable after that two week period, call to book a follow up appointment and we will make minor adjustments to make the orthotics more comfortable.

Try putting baby powder to the underside of the orthotic and placing it back into the shoe. If you find that the baby powder does not help, make an appointment and we can see what is causing the noise. It is usually a quick and easy fix!

Some insurance companies and plans allow us to bill them directly. It is best to call your insurance company to ask specific details of your plan. We provide direct billing for Greenshield.

Our clinic has four tiers of custom orthotics for prices ranging from $400-$650.

Custom orthotics typically take about 2 weeks to make.

The shell, which is the hard plastic part, has a lifetime warranty against cracking but the arch does compress over time with use. How quickly that happens can depend on your height, weight and what you are using the orthotic for. A pair of orthotics lasts between 16 months to 2 years. The top cover tends to break down faster but can be refurbished for a $50 plus tax fee.


We do not have access to any of your private plan information. We do recommend calling your insurance company to determine the proper information.

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Proudly Canadian owned, located in Milton, Ontario. Our experienced Chiropodist, Pedorthist, and Athletic Therapist are here to help.
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